Store Coach

4 weeks ago

Houston, Texas, United States MOD Super Fast Pizza, LLC Full time
Job Summary

A Store Coach is responsible for helping the General Manager drive overall store operations. Your leadership skill sets the tone in the store. The Store Coach is focused on store performance and leading all Squad to deliver the best MOD experience. You will coach, inspire, and demonstrate the MOD way.

This position is a player/coach job which means you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind.

Key Responsibilities
  • Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
  • Be a role model of outstanding customer service. Help create that fun MOD atmosphere our customers expect
  • Coach Shift Captains to keep the energy high and create a positive on the shift
  • Demonstrate, train and coach Squad in all methods for accomplishing store tasks
  • Ensure all stations, product, and equipment are clean, well maintained and meet all quality standards
  • Demonstrate knowledge of all Operational Standards and resources
  • Inform the General Manager of performance issues. Listen to and resolve Squad member concerns in the absence of the General Manager
  • Manage cash handling functions for the shift
MOD values are demonstrated when you:
  • Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress
  • Focus on finding the solution, not dwelling on the problem
  • Be generous with your time. Show patience and grace when answering questions and be of service to others
  • Show compassion, understanding, and willingness to support others without judgment
  • Play a proactive role in creating a safe environment for all customers and squad members
  • Demonstrate and embody MOD culture and standards
Required Qualifications
  • Candidates must have a minimum of 6 months in a Shift Captain position (any exceptions require RD approval) or 1 year of supervisory experience in a retail store or restaurant, ideally in a customer facing position
  • Experience successfully leading, coaching, training, and motivating front line employees
  • Ability to think strategically and act tactically
  • Ability to stay calm and focused in busy restaurant operations
  • Belief in our purpose, accepting of change and growth mindset
  • Must be at least 18 years old
  • Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date
Preferred Qualifications
  • Demonstrated service leadership style and presence
Physical Requirements

As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others.

Working Conditions

High noise levels due to operations, customers and overhead music

May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer

Varying schedule to include evenings, holidays and extended hours as business dictates

Will work near moving or mechanical parts

Will work inside a walk-in refrigerator and freezer

This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicantADA@modpizza.com. In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer.

  • Sales Associate III

    3 weeks ago

    Houston, Texas, United States Coach LLC Full time

    Job Summary: As a Sales Associate at Coach, you will be responsible for meeting customer needs through solution-oriented and forward-thinking approaches. Your primary goal will be to discuss product features and build sales by suggesting appropriate add-on items.Key Responsibilities:Meet customer needs through solution-oriented and forward-thinking...

  • Store Manager

    4 weeks ago

    Houston, Texas, United States EZCORP Full time

    About the RoleWe are seeking a highly motivated and experienced Store Manager to lead our sales and customer service team. As a Store Manager, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a positive store environment.Key ResponsibilitiesAnalyze sales reports and profitability statements to identify areas...

  • Store Operations Manager

    4 weeks ago

    Houston, Texas, United States MOD Super Fast Pizza, LLC Full time

    Job DescriptionAt MOD Super Fast Pizza, we believe in creating a world that works for and includes everyone. We're looking for a talented Store Coach to join our team and help drive overall store operations.Key ResponsibilitiesBe an example of MOD values and behaviors, exemplifying a service mindset through effective leadership.Be a role model of outstanding...

  • Proven Store Leader

    3 weeks ago

    Houston, Texas, United States EZCORP Full time

    At EZCORP, we are seeking a talented Store Manager to lead our team and drive business growth. This is an exceptional opportunity to develop your leadership skills and take on a challenging role in a dynamic retail environment.Main Responsibilities:Analyze store performance and profitability, providing recommendations for improvement and implementing action...

  • Assistant Store Manager

    1 month ago

    Houston, Texas, United States Centrl Sply Llc Full time

    Job OverviewCentrl Sply Llc is seeking a highly skilled and motivated Assistant Store Manager to oversee the daily operations of our retail store. As a key member of our team, you will be responsible for ensuring the store runs efficiently and effectively, while providing exceptional customer service and fostering a positive work environment.Key...

  • District Manager

    1 month ago

    Houston, Texas, United States Starbucks Full time

    Lead a Team of LeadersAs a Licensed Store District Manager, you will be responsible for guiding teams to provide exceptional customer experiences while driving growth across Starbucks stores. You will provide consultative support and service to licensed stores, influencing performance by offering timely coaching and critical support.Key...

  • Store Operations Manager

    4 weeks ago

    Houston, Texas, United States Texas Thrift Full time

    Job Overview: As a Shift Supervisor at Texas Thrift, you'll be part of the store's management team. You'll supervise store personnel, open the store, and be the keyholder/supervisor on duty. We want you to help train and coach the store associates, model how to greet and assist our donors/customers, help address complaints/challenges from the team, and keep...

  • Store Manager

    4 weeks ago

    Houston, Texas, United States Daily Thread Full time

    Job Title: Store ManagerAt Daily Thread, we are seeking a highly motivated and experienced Store Manager to lead our retail operations. As a Store Manager, you will be responsible for overseeing the general operations of the store, creating and implementing a store sales strategy to maximize sales, and providing a wonderful and cheerful customer experience...

  • Store Operations Manager

    1 month ago

    Houston, Texas, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly skilled Store Operations Manager to lead our retail team in Houston, TX. As a key member of our management team, you will be responsible for delivering sales and profits while protecting our assets.Key ResponsibilitiesLead the operational processes to deliver sales and profits while protecting our assets.Provide a...

  • Store Operations Manager

    4 weeks ago

    Houston, Texas, United States Walgreens Full time

    Job DescriptionKey Responsibilities:Opens and closes the store in the absence of store management, ensuring all required systems are started, cash handling is accurate, and the floor and stock room are ready for the business day.Responsible for opening the back door for deliveries and completing product returns, order voids, customer refunds, cash drops to...

  • Retail Store Operations Manager

    4 weeks ago

    Houston, Texas, United States Burlington Full time

    Job SummaryBurlington is seeking a highly skilled Retail Front End Supervisor to join our team. As a key member of our store leadership, you will be responsible for supervising all store functions and associates while in the role of Manager on Duty.Key Responsibilities- Supervise and coordinate the activities of store associates to ensure excellent customer...

  • Center Operations Manager

    4 weeks ago

    Houston, Texas, United States The UPS Store #4340 Full time

    The Center Operations Manager is responsible for overseeing the day-to-day activities of The UPS Store #4340. This includes managing productivity, ensuring excellent customer service, monitoring cost control, and providing regular reports to the franchise owner.The ideal candidate has a post-high school education, two years of retail store operations...

  • Convenience Store Operations Manager

    4 weeks ago

    Houston, Texas, United States Tristar C Stores Full time

    The Store Leadership Manager is responsible for the overall management of the store operation. He or she will lead the team to ensure execution of organizational objectives and initiatives and achievement of store goals. The Store Leadership Manager is responsible for customer and associate satisfaction, brand standards, and profitability. The Store...

  • Assistant Store Manager

    4 weeks ago

    Houston, Texas, United States Spring Footwear Corp Full time

    Job DescriptionAt Spring Footwear Corp., we are seeking a highly motivated and experienced Assistant Store Manager to join our team at the Tanger Outlet in Texas City, Tx. As a key member of our retail store team, you will be responsible for providing world-class customer service, driving sales results, and supporting the Store Manager in leading the...

  • Retail Store Manager

    1 month ago

    Houston, Texas, United States FedEx Full time

    Job SummaryAs a Retail Assistant Manager at FedEx Office, you will lead a store business unit, focusing on creating a consistent and positive customer experience. You will assist in the supervision and oversight of all team members and business operations, monitoring and facilitating all production and retail processes, pick-up and delivery, shipping and...

  • Domino's Store Operations Manager

    4 weeks ago

    Houston, Texas, United States Domino's Corporate Full time

    Job Title: General ManagerJob Summary:We are seeking a highly skilled and experienced General Manager to lead our Domino's store team. As a General Manager, you will be responsible for overseeing the daily operations of the store, providing leadership and supervision to team members, and ensuring the store meets operational standards.Key...

  • Retail Operations Manager

    3 weeks ago

    Houston, Texas, United States The UPS Store #4340 Full time

    Job SummaryThe Assistant Center Manager is responsible for the day-to-day operations of our retail location. This includes opening and closing the center, managing productivity, and ensuring the center's team delivers exceptional customer service to all customers. The Assistant Manager is accountable for profit/loss, continuous improvement, service delivery...

  • Assistant Store Leader

    1 month ago

    Houston, Texas, United States Quick Quack Car Wash Full time

    Job SummaryAs the Assistant Store Leader at Quick Quack Car Wash, you will play a key role in driving business growth and delivering exceptional customer experiences. You will be responsible for leading a high-performing team, developing and implementing business strategies, and ensuring operational excellence.Key ResponsibilitiesAssist the Store Leader in...

  • Co-Manager - Store Operations Lead

    4 weeks ago

    Houston, Texas, United States Windsor Fashions Full time

    Job Summary:As a Co-Manager at Windsor Fashions, you will be responsible for managing all store operations, including loss prevention and sales direction. You will be accountable for achieving store and company profitability expectations in terms of sales, shrink, payroll, and expenses. You will also be responsible for treating customers and co-workers with...

  • Realty Project Coach

    1 month ago

    Houston, Texas, United States Walmart Full time

    Job SummaryAs a Realty Project Coach at Walmart, you will be responsible for leading the execution of Realty projects, ensuring scope of work is completed, and organizing project timelines and deliverables. You will facilitate meetings with stakeholder teams to analyze, plan, and implement project initiatives, taking corrective action as necessary to drive...