Store Manager

4 weeks ago


Houston, Texas, United States Daily Thread Full time
Job Title: Store Manager

At Daily Thread, we are seeking a highly motivated and experienced Store Manager to lead our retail operations. As a Store Manager, you will be responsible for overseeing the general operations of the store, creating and implementing a store sales strategy to maximize sales, and providing a wonderful and cheerful customer experience to all customers.

Key Responsibilities:

  • Achieve and exceed productivity and sales plan expectations.
  • Improve profitability by managing controllable expenses such as payroll, supplies, and shrinkage.
  • Set an example of exceptional customer service by leading sales efforts on the selling floor.
  • Drive organic traffic to the store through the use of store-specific community outreach events, marketing, and building relationships.
  • Teach and monitor each associate on store operations and policies and procedures.
  • Recruit, train, motivate, and retain quality sales associates and management.
  • Set goals and manage to expectations by clearly communicating to the staff the metrics by which success is measured in each area of the business.
  • Ensure the business is open for all posted operating hours.
  • Meet monthly with each associate to discuss performance by reviewing productivity vs. goals. Coach and provide suggestions for improvement as necessary and address with progressive documentation as required.
  • Maintain a high level of visual merchandising and housekeeping standards.
  • Perform daily paperwork reconciliation and other operational tasks.
  • Ensure the schedule is complete and posted by Wednesday every week.
  • Protect store assets and inventory. Reconcile inventory to identify and reduce shrinkage.
  • Implement company policies and procedures.

Requirements:

  • Minimum one year experience in retail management, knowledge of local market and clientele a plus.
  • Multi-lingual a plus.
  • Full understanding of specialty retail, including business development, visual merchandising, and store operations.
  • A positive, outgoing, high-energy personality that is entrepreneurial, who is sales-focused and takes full ownership of the store's business at all levels.
  • A mentor and leader to staff and peers. Developing individual's strengths and identifying opportunities.
  • A trainer able to teach skills in customer service, selling, and operations.
  • Experience or aptitude in driving traffic to the business through social media and participating in marketing/community events is highly desirable.

Benefits:

  • Comprehensive Medical, Vision, and Dental coverage.
  • Generous Paid Time Off (PTO) for personal and vacation days.
  • Sick Day allowance for unforeseen health needs.
  • Attractive Discounts on products.
  • Employee Assistance Programs to promote a healthy work-life balance.
  • Monthly Bonus incentives to recognize and reward outstanding performance.
  • Enjoy two weekends off each month for enhanced work-life balance.
  • Access to 401(K) retirement plans, Flexible Spending Accounts (FSA), and Pre-Tax commuter benefits.

Physical Requirements:

  • Capable of standing for the entire duration of a shift.
  • Ability to lift up to 40 lbs.
  • Proficient in climbing ladders and working with hands positioned overhead.


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