Front-of-House Manager

2 weeks ago


Somerville, Massachusetts, United States Squeeze Massage Full time
Position Overview:

At Squeeze, we pride ourselves on delivering an unparalleled massage experience. Our mission is to foster a warm and inclusive atmosphere where both our guests and team members can thrive. We aspire to be the highlight of every individual's day.

Employee Benefits:
  • Attractive hourly compensation
  • Comprehensive health coverage, including vision and dental, along with a week of paid vacation for those working 32 hours or more each week
  • Additional benefits such as paid sick leave, monthly complimentary massages, and a no-pressure sales environment
  • Opportunities for salary increases, flexible working hours, and continuous training programs
  • A nurturing and dynamic workplace culture featuring team-building events and community engagement initiatives
Key Responsibilities:
  • Oversee front-of-house operations with efficiency
  • Deliver exceptional guest service and assist with app-related inquiries
  • Promptly address and resolve any guest issues
Qualifications:
  • Minimum of 1 year experience in retail or service-oriented positions, emphasizing outstanding customer service
  • Excellent communication and problem-solving abilities; familiarity with Zendesk is advantageous

Become a part of Squeeze, recognized as a top employer based on employee reviews. Our team members consistently commend us for our supportive management, benefits, and positive workplace environment.

About Squeeze:

Meet your manager, Camille Clarke, who leads with compassion, efficiency, and a commitment to team welfare. Our aim is to cultivate a welcoming, effective, and enjoyable work environment where every team member feels valued and appreciated.



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