Front-of-House Supervisor

2 weeks ago


Somerville, Massachusetts, United States Squeeze Massage Full time
Position Overview:

At Squeeze, we are dedicated to delivering an unparalleled massage experience, and we are seeking a Maitre D' to oversee our front-of-house operations. Our mission is to foster a warm and inclusive atmosphere where both guests and team members can thrive. We strive to be the highlight of our guests' day.

Benefits of Working with Us:
  • Attractive hourly compensation
  • Comprehensive health benefits, including vision and dental coverage, along with one week of paid vacation for employees working 32 hours or more each week
  • Additional advantages such as paid sick leave, monthly complimentary massages, and a no-pressure sales environment
  • Opportunities for salary increases, flexible scheduling, and continuous training sessions
  • A nurturing and dynamic workplace culture featuring team-building events and community partnerships
Key Responsibilities:
  • Efficiently manage front-of-house operations
  • Deliver exceptional guest service and assist with app-related inquiries
  • Proactively address and resolve guest concerns
Qualifications:
  • Minimum of 1 year experience in retail or service-oriented roles, emphasizing outstanding customer service
  • Excellent communication and problem-solving abilities; familiarity with Zendesk is advantageous

Become a part of Squeeze, recognized as a 5-star employer by Glassdoor. Our team members consistently praise our supportive leadership, comprehensive benefits, and positive workplace culture.

About Our Leadership:

Meet Camille Clarke, your manager, who leads with compassion, efficiency, and a commitment to team well-being. Our aim is to cultivate a welcoming, efficient, and enjoyable work environment where every team member feels valued and appreciated.



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