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Event Coordination and Client Relations Specialist

2 months ago

Brockton, Massachusetts, United States Jaffe Management Full time
Job Overview

Position Type: Full-Time Salary Role

Jaffe Management, a dynamic firm specializing in association management, is in search of a proactive and enthusiastic individual to collaborate with professional and trade associations. This role involves event planning and database oversight. The ideal candidate will thrive in a collaborative, fast-paced, and customer-focused setting. We seek a personable, self-motivated individual who can independently manage projects and approaches tasks with a positive attitude.

Key Responsibilities:

Client Engagement:

  • Proven ability to organize and oversee logistics for multi-day events.
  • Act as the primary contact for members, addressing inquiries via phone or email, providing necessary materials, or directing questions appropriately.
  • Record and transcribe minutes during Board and Committee Meetings.
  • Maintain, update, and disseminate information regarding Association calendars and meetings.
  • Support the preparation, setup, and on-site management of client events.
  • Assist with monthly membership reports, application processing, and maintaining member databases.
  • Handle invoicing and follow up on membership payments.

Qualifications:

  • Proficient in Microsoft Word, PowerPoint, and Excel, including advanced Excel functions and mail merges; quick to adapt to new technology.
  • Strong internet literacy.
  • Exceptional writing skills with the capability to produce professional business documents.
  • Excellent interpersonal and communication skills, fostering relationships with clients, speakers, attendees, vendors, and colleagues.
  • Strong organizational skills with meticulous attention to detail and the ability to manage multiple tasks effectively.
  • Possess a service-oriented mindset, prioritizing client needs.
  • Maintain composure and professionalism under pressure.
  • Ability to navigate tight deadlines, last-minute changes, and problem-solving as challenges arise.

This position allows for remote work, with occasional travel required for events throughout the year.

Job Posted by Jaffe Management