Food Production Operations Leader

2 weeks ago

Portland, Oregon, United States LSG Sky Chefs Full time

Are you an accomplished leader with a dedication to culinary excellence and hospitality? Step into the dynamic realm of food production management, where you will guide a team of culinary professionals, including chefs and team leaders.

As the Culinary Operations Supervisor, you will be instrumental in delivering the LSG difference by ensuring that all food production activities align with customer standards and expectations. We provide you with valuable insights and strategies to excel in your role.

With over 75 years of experience, LSG Sky Chefs stands as the premier provider of comprehensive on-board airline products and services.

Your Impact

  • Develop and execute both short-term and long-term operational strategies in collaboration with relevant stakeholders. Ensure prompt and effective corrective measures are taken when necessary.
  • Coordinate meal presentations that highlight the available menu options for customers.
  • Monitor the department's financial and operational performance, ensuring efficient management in accordance with company policies and market demands.
  • Support and promote Lean manufacturing principles within the department.
  • Optimize the allocation of human, technical, and material resources.
  • Ensure that departmental processes comply with company standards and customer agreements.
  • Manage departmental expenses to align with budgetary constraints through effective workforce planning, procurement, scheduling, and overtime management.
  • Maintain inventory levels that meet operational needs and budgetary guidelines.
  • Foster positive and proactive relationships with all internal and external stakeholders.
  • Ensure adherence to customer specifications, quality benchmarks, and regulatory standards, including FDA and HACCP guidelines.
  • Investigate quality concerns raised by customers and implement corrective actions as needed.
  • Participate in daily operational briefings to align team objectives.
  • Strategically plan, organize, and oversee the food production department, focusing on daily operations, scheduling, productivity, quality, and safety.
  • Guarantee timely and precise food preparation and catering for flights using Variable Production Systems (VPS) and real-time information.
  • Ensure that your area of responsibility is well-organized, adequately staffed, and effectively directed.
  • Incorporate the company's values and management principles within the department.
  • Plan, implement, and manage the budget for your area of responsibility, initiating corrective actions when necessary.
  • Engage in and support company-wide initiatives such as Global Quality Standards (GQS), HACCP, LSG Production Systems, and Employee Safety.

Candidate Profile

  • A Bachelor's degree or equivalent experience is preferred.
  • Five to seven years of relevant operational experience is required.
  • Strong skills in presentation, communication, training, and interpersonal relations.
  • Ability to mentor and lead others to achieve desired outcomes and meet budgetary goals.
  • Experience with manpower planning and scheduling tools (e.g., VPS).
  • In-depth knowledge of FDA regulations, Good Manufacturing Practices (GMP), and HACCP guidelines.
  • Excellent analytical and conceptual thinking abilities.
  • Proven ability to understand and meet customer expectations.
  • Demonstrated success in managing product and labor cost variances.
  • Proficient in Microsoft Office and other Windows-based applications.

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