Customer Service Representative

2 days ago


Gilbert, Arizona, United States Serenity Healthcare, LLC Full time
{"title": "Back Desk Coordinator", "description": "

Customer Experience Specialist
Location: Gilbert, AZ

We are seeking a skilled Customer Experience Specialist to join our team at Serenity Healthcare, LLC. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients, ensuring a seamless and positive experience throughout their visit.

Key Responsibilities:

  • Update and verify customer information upon each visit.
  • Build rapport with clients, remembering their names, interests, and stories.
  • Answer questions, address concerns, and provide support and compassion.
  • Rotate through other various office tasks throughout the day.

Requirements:

  • High School Diploma/GED.
  • Excellent verbal and written communication, basic math skills.
  • Proven ability to multitask in a fast-paced environment.
  • 1+ year of full-time customer service experience, reception, or personal customer service industry.

About Serenity Healthcare, LLC

Serenity Healthcare, LLC is a leader in the field of healthcare technology, utilizing advanced medical devices to provide long-term success for our patients. We are committed to delivering exceptional patient care and are seeking a dedicated and compassionate individual to join our team.

Work Schedule:

Monday-Friday: 6 am-8 pm, Saturday: 7 am-7 pm

*This position is contingent on successfully completing a criminal background check upon hire.

"}

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