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Customer Service Representative

1 month ago

Monroe, Michigan, United States First Merchants Bank Full time
Job Summary

As a Service Associate at First Merchants Bank, you will play a vital role in providing exceptional customer service by responding to customer requests for banking transactions and answering inquiries with solutions that meet their current needs.

Key Responsibilities
  • Respond to customer requests for banking transactions in a timely and professional manner.
  • Answer customer inquiries and resolve problems with solutions that meet the customer's current needs.
  • Continuously build strong relationships with customers to ensure their satisfaction and loyalty.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.