Customer Engagement Specialist

3 weeks ago


Monroe, Michigan, United States Allen of Monroe Full time

Unlock Your Earning Potential

At Allen of Monroe, we're seeking a highly motivated and results-driven individual to join our Business Development Center as a Customer Engagement Specialist. As a key member of our team, you'll play a critical role in driving sales growth and delivering exceptional customer experiences.

What We Offer:

  • Competitive Hourly Pay with performance-based monthly bonuses
  • PAID Training to ensure your success
  • State-of-the-Art Business Development Center
  • Positive and Supportive Team Environment
  • Medical, Dental & Vision Insurance
  • 401K Plan
  • Paid Time Off and Vacation
  • Short/Long Term Disability
  • Employee Discounts on vehicles, products, and services

Key Responsibilities:

  • Handle inbound leads and direct them appropriately
  • Contact potential customers using phone, email, and CRM tools
  • Maintain a positive and productive attitude while working in synergy with coworkers
  • Stay knowledgeable of new products, features, and processes

Qualifications:

  • Automotive, phone, or sales experience preferred
  • Superior communication and customer service skills
  • Self-starter mentality and ambitious spirit required
  • Ability to multi-task and stay organized
  • Strong computer skills and data entry efficiency

We're an Equal Opportunity Employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.



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