Restaurant Manager

3 weeks ago

Fort Lauderdale, Florida, United States Dunkin' Donuts Full time
Job Overview

Dunkin' Donuts is seeking a highly motivated and experienced Restaurant Manager to lead our team to success. As a Restaurant Manager, you will be responsible for driving sales, controlling costs, and maintaining our high standards of quality and customer service.

Key Responsibilities
  • Lead and motivate our team to consistently exceed guest expectations
  • Develop and implement strategies to drive sales and improve customer satisfaction
  • Manage inventory, labor, and financial reports to ensure profitability
  • Recruit, train, and develop Assistant Managers, Shift Leaders, and Crew Members
  • Administer and adhere to all company policies and procedures
  • Provide exceptional customer service and respond to customer inquiries
  • Supervise cleaning and maintenance of equipment and arrange for repairs and services
  • Plan and implement work schedules to ensure efficient operations
Requirements
  • 2 years of restaurant management experience
  • Strong operational skills in a customer service environment
  • Strong customer service skills required
  • Strong interpersonal and conflict resolution skills required
  • Ability to communicate effectively both orally and in writing
  • Basic business math and accounting skills required
  • Basic computer skills preferred
  • Knowledge of food and labor cost
  • Ability to create a fun environment for customers and staff
  • Self-motivated and highly energetic
  • Ability to handle confidential and sensitive information
  • Serv-Safe certification required
Benefits
  • Health and Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short-Term Disability
  • 401K with Match

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