Guest Services Representative

2 weeks ago


Amherst, Ohio, United States Cedar Point Amusement Park Full time

Position Overview:
Compensation: $14.25/hour, with a special rate of $19.25/hour for a limited time.

This role is open to individuals aged 18 and older. Compensation may vary based on specific job duties.

At Cedar Point, we prioritize enjoyment in the workplace. As a Guest Services Representative, your primary responsibility will be to deliver outstanding service to all visitors at our premier resort.

  • Facilitate the check-in and check-out processes for guests at our hotel facilities, addressing any inquiries or issues they may have during their stay.
  • Confirm guest details upon their arrival at the hotel parking area, serving as their initial point of contact.
  • Acquire knowledge and effectively use the hotel’s Property Management System.

Some of the fantastic benefits we offer include:

  • Comprehensive training and complimentary uniforms.
  • Free access to Cedar Point and other affiliated parks.
  • Complimentary tickets and discounts for local attractions.
  • Free tickets for friends and family.
  • 20% discounts on food and merchandise.
  • Exclusive employee events, including ride nights, game nights, and complimentary meals.

Key Responsibilities:
Join our exceptional team at Cedar Point, where we provide top-tier entertainment across 200+ acres of excitement. As a team member, you will:

  • Ensure guest satisfaction by creating memorable experiences.
  • Engage with a diverse range of individuals from various backgrounds.
  • Develop skills and knowledge that will enhance your future career opportunities.

Qualifications:

  • A passion for assisting others and a commitment to meeting the needs of our guests and team members.
  • Sound judgment and a strong focus on safety.
  • Ability to interact effectively with individuals from diverse backgrounds.
  • Enthusiasm and a genuine interest in Cedar Point.
  • Flexibility to work on weekdays, weekends, evenings, and holidays.


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