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Guest Services Representative

2 months ago

Amherst, Ohio, United States Cedar Point Amusement Park Full time

Position Overview:

Compensation: $14.25/hour. $19.25/hour for the month of October.

Ages 18+. Pay may vary between positions based on job responsibilities.

At Cedar Point, we prioritize FUN As a Guest Services Representative, you will deliver outstanding service to all visitors staying at our premier resorts.

  • Facilitate the check-in and check-out process for guests at our hotel facilities while addressing any inquiries or concerns they may have during their stay.
  • Confirm guest details as they arrive at the hotel parking area, serving as their initial point of contact and welcome.
  • Become proficient in using the hotel Property Management System.

Some of the fantastic perks and benefits we offer:

  • Comprehensive training and complimentary uniforms
  • Complimentary admission to Cedar Point and other affiliated parks
  • Free tickets and discounts to nearby attractions
  • Complimentary tickets for friends and family
  • 20% discounts on food and merchandise
  • Exclusive employee events including ride nights, game nights, and complimentary meals

Key Responsibilities:

Join our exceptional team at Cedar Point, where we provide top-tier entertainment across 200+ acres of excitement. As a valued team member, you will:

  • Enhance guest satisfaction by creating memorable experiences and helping them build lasting memories.
  • Engage with a diverse range of individuals from various backgrounds and age groups.
  • Acquire valuable skills, knowledge, and experience that will benefit your future career.

Qualifications:

  • Individuals who are passionate about assisting others and committed to meeting the needs of our guests and team members.
  • Sound judgment and a strong commitment to safety.
  • Ability to engage and interact with people from various backgrounds.
  • A genuine enthusiasm for Cedar Point.
  • Willingness to work a flexible schedule that includes weekdays, weekends, evenings, and holidays.