IT Support Technician I

3 days ago


Annapolis, Maryland, United States Luminis Health Full time
Job Summary:

Luminis Health is seeking an IT Support Technician I to join our team. In this role, you will provide technical support and assistance to end-users, troubleshoot and resolve hardware and software issues, and collaborate with internal teams to ensure seamless communication and resolution of technical issues.

About the Job:
- Provide technical support and assistance to end-users via phone, email, or in-person.
- Troubleshoot and resolve hardware and software issues in a timely and efficient manner.
- Collaborate with internal teams to ensure seamless communication and resolution of technical issues.
- Stay up-to-date with the latest technology trends and advancements in the field.

Requirements:
- 1-2 years of experience in a help desk/user support environment.
- Strong knowledge of hardware and software components, including NT Local Area Network environments and VPN networks.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer:
- Competitive salary: $50,000 - $60,000 per year.
- Comprehensive benefits package, including medical, dental, and vision insurance, retirement plan, paid time off, tuition assistance, employee referral bonus program, and more.
- Opportunities for professional growth and development in a dynamic and supportive environment.

Location: Our office is located in [insert location].

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