Fixed Operations Director

2 weeks ago

Longmont, Colorado, United States Camping World Full time
{"title": "Fixed Operations Director", "description": "

Camping World is seeking a highly skilled Fixed Operations Director to lead our Service Center team. As a key member of our leadership team, you will be responsible for delivering exceptional customer satisfaction and driving profitability in our growing Service Center.

**Key Responsibilities:**

* Support and manage the Service Manager(s) to ensure a consistently high level of internal and external customer satisfaction.
* Drive profitability through increased sales, gross profit, P&L management, and labor cost control.
* Build a high-performing team of Technicians, Service Advisors, Parts Associates, Warranty Administrators, Porters, and Detailers through continual associate development and best hiring practices.
* Foster a culture that promotes employee development & retention, customer satisfaction, and philanthropy.
* Create and maintain strong working relationships with external vendors.
* Meet or exceed monthly budget projections.
* Maintain a safe and functional working environment.

**Requirements:**

* Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports industry is strongly preferred.
* Demonstrated ability to ensure a high level of customer satisfaction and profitability in a fast-paced, deadline-driven environment.
* Knowledge of RV's and RV systems is a plus.
* Strong written and verbal communication skills.
* Proficiency in a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.).
* Intermediate or better skills in MS Office (Word, Excel, Outlook).
* Ability to read and analyze P&L reports.
* Valid driver's license.
* May lift up to 25 lbs and/or move up to 50 lbs with assistive devices.
* Prolonged periods of standing, stooping, crawling, and bending.
* Exposure to heights and hazards related to working with electrical and welding equipment.
* Environmental conditions include heat, cold, humidity, noise, dust, and wetness.

**Compensation:**

* The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $95,000 - $125,000+.
* Pay Range: $64, $96,862.50 Annual
* In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on-the-job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision, and more Part-time associates are offered access to dental & vision coverage For more information please visit:

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

#J-18808-Ljbffr

", "lang_code": "en-US"}

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