Medical Office Receptionist

2 weeks ago


Westwood, New Jersey, United States Ardent Health Full time
Position Overview

We are seeking a dedicated and organized Medical Receptionist to join our team. This full-time role is essential in ensuring smooth operations within our healthcare facility.

Your Role in Our Mission:

At Ardent Health, we prioritize our employees' well-being. Here’s how we support our team:
  • Comprehensive medical, vision, and dental insurance, along with a health savings account and flexible spending options.
  • Competitive compensation, generous paid time off, and a 401k retirement plan with company matching.
  • Access to an employee assistance program and additional benefits.
Key Responsibilities
  • Manage and update patient medical records, ensuring accuracy and compliance with confidentiality standards.
  • Handle medical coding and filing claims through our Electronic Medical Record (EMR) system.
  • Investigate and resolve outpatient claim denials related to diagnosis and procedure coding.
  • Welcome patients, check them in and out, and notify medical staff of patient arrivals.
  • Assist in maintaining inventory for necessary supplies and medical instruments.
  • Coordinate referrals and insurance authorizations, communicating with pharmacies, labs, and hospitals as needed.
  • Schedule and manage patient appointments, including follow-ups and rescheduling.
  • Answer incoming calls and greet vendors, managing correspondence efficiently.
  • Maintain physicians' calendars and prepare necessary documentation, including return-to-work notices.
  • Perform scanning, filing, and faxing of documents, as well as sorting and preparing mail.
  • Ensure that the reception and waiting areas are tidy and report any maintenance issues.
  • Act as a compassionate liaison between patients, healthcare professionals, and family members.
  • Complete additional office tasks as assigned by supervisors or physicians.
Qualifications

Essential Requirements
  • 1 to 3 years of experience in a healthcare or medical office environment.
  • Proficient in EMR systems and basic Microsoft Office applications.
Preferred Qualifications
  • High School Diploma, GED, or equivalent; further education may substitute for experience.


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