Box Office Coordinator

1 day ago


New Orleans, Louisiana, United States Orpheum Theater Manager LLC Full time

The Box Office-Event Assistant plays a crucial role in the success of our events at Orpheum Theater Manager LLC. This position requires strong organizational and communication skills to ensure seamless execution of day-of-show operations.

Key Responsibilities:

  • Process ticket orders via various channels, including internet, phone, email, and fax
  • Interact positively and communicate effectively with internal teams, including ticketing staff, GM, talent bookers, marketing, venue guests, ticketing providers, artist, record labels, fan clubs, and tour managers
  • Create, complete, and manage accurate and timely reports, including daily ticket counts as needed
  • Oversee and monitor communication between critical parties to ensure accurate completion of ticket counts, event builds, inventory management, will call, guest list, and all other Box Office processes leading up to the actual event
  • Assist in box office financial reporting, maintaining accurate ticket reports and event reconciliation reports

Required Skills and Qualifications:

  • Skilled in guest relations, phone etiquette, and cash handling in a multi-tasking environment
  • Attention to details, specifically regarding event listing applications
  • Entry-level knowledge of basic computer operations, web-based applications, and Point of Sales systems
  • Candidate must be able to successfully handle multiple priorities in sometimes high-stress situations
  • Position requires the ability to accommodate a flexible schedule, including evenings, weekends, and holidays, as well as being able to perform in a fast-paced, dynamic work environment

Physical Demands and Work Environment:

  • Regularly required to talk and listen
  • Prolonged use of hands/fingers
  • Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus
  • Prolonged periods sitting at a desk and working on a computer
  • Noise level in the work environment is usually low to moderate
  • Must be able to lift up to 25 pounds at times

$45,000 - $55,000 per year, depending on experience.



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