Live Entertainment Operations Supervisor

2 weeks ago


Gastonia, North Carolina, United States Carowinds Full time

Overview:
Assist the Entertainment Manager in ensuring the seamless execution of all performances, festivals, and special events. Oversee all performance personnel, including talent management and supervision, ensuring show quality and upkeep. Provide support for administrative functions as required.

Key Responsibilities:


Facilitates rehearsals and training sessions for shows and festivals. Collaborates with teams to provide operational insights that enhance Guest and Associate experiences.

Recruits and trains performance and leadership staff. Manages and inventories all props, equipment, craft materials, and activation supplies, making recommendations for purchases to elevate events and performances. Ensures exceptional guest service in line with Cedar Fair standards while interacting with guests or supervising staff, including initiating guest interactions, responding to inquiries, and providing directions.

Maintains cleanliness and safety in designated work areas, performing all tasks in accordance with Cedar Fair Safety protocols and reporting any unsafe or unusual conditions to management.

Meets scheduling availability requirements, including evenings, weekends, and holidays to fulfill business needs.
Complies with Cedar Fair's attendance policies as outlined.

Adheres to Cedar Fair's Rules of Conduct, including specific costuming and grooming standards as detailed in Employee Guidelines and other park/division-specific policies and procedures.

Additional responsibilities may be assigned.

Qualifications:
Minimum Associate's Degree in Theatre or Event Planning; Bachelor's Degree preferred.
Availability to work evenings, weekends, and holidays to meet operational needs.
Must be able to pass a mandatory (or random) drug screening, in accordance with Company policy, unless prohibited by state or provincial law.

Must be able to pass a background check if 18 years of age or older, which may include, but is not limited to, criminal history, driving record, previous employment, education, and personal references, in accordance with Company policy, unless prohibited by federal, state, or provincial law.



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