Wellness Center Supervisor

2 months ago

Gastonia, North Carolina, United States Massage Envy Full time

Position Overview:

Are you passionate about empowering others?

As a natural leader, do you thrive on motivating others to achieve their best? Join our dedicated community at Massage Envy, where we prioritize wellness and self-care. In your role as a supervisor, you will play a pivotal part in our mission to enhance the well-being of our clients.

Your Responsibilities:

  • Lead a team of dedicated professionals to ensure a superior experience for every client, every day.
  • Foster relationships with skilled massage therapists, estheticians, and customer service experts to guide and inspire them.
  • Oversee the success of a premier location that clients love and where service providers thrive.

What We Offer:

Beyond the satisfaction of positively impacting the lives of our members and guests, we provide a supportive culture that encourages you to excel:

  • Comprehensive benefits including employer-sponsored healthcare, retirement plans, and paid time off.
  • Competitive compensation that recognizes your hard work with a solid base salary and performance-based bonuses.
  • A vibrant work environment that keeps you engaged and challenged.
  • Leadership training to enhance your managerial skills and empower your team.

Your Daily Contributions:

  • Ensure an exceptional experience for members and guests by managing daily operations and maintaining a safe, welcoming environment.
  • Drive wellness initiatives by increasing membership, promoting retail offerings, and collaborating with the franchise owner to meet performance objectives.
  • Build a high-performing team through clear expectations, ongoing training, and regular performance evaluations.
  • Maintain operational excellence by managing inventory, overseeing financial transactions, and ensuring compliance with all relevant regulations.
  • Cultivate a positive workplace culture where employees feel valued, achievements are recognized, and challenges are addressed promptly.
  • Exemplify core values of optimism, gratitude, excellence, consistency, and empathy.

Ideal Candidate Profile:

  • Experienced leader with a background in management, marketing, sales, or retail, preferably with a college degree.
  • Motivator who can inspire, coach, and influence others while navigating difficult conversations.
  • Goal-oriented individual who can prioritize tasks, analyze performance metrics, and delegate effectively.
  • Resourceful problem solver who can think critically and mediate conflicts.
  • People-oriented professional who builds trust and fosters positive relationships with team members and clients.

We Value Diversity:

We welcome applicants from all backgrounds and experiences. Our commitment to diversity enriches our team and enhances our service.

If you are ready to lead a team dedicated to helping others achieve their wellness goals, we look forward to connecting with you.

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