Maintenance Operations Supervisor

2 weeks ago


Gastonia, North Carolina, United States ML Property Group Full time

Job Title: Maintenance Operations Supervisor

Department: Facilities Management

Status: Full-time

Reports to: Community Manager, Director of Facilities

Work Schedule: Varies based on location

Travel: 0%

Supervises: Maintenance Technicians

Position Overview: The Maintenance Operations Supervisor is accountable for overseeing service requests, property maintenance, and the upkeep of communal areas. This role involves collaboration with the Community Manager to achieve property goals and ensure a safe, secure, and welcoming environment for residents, visitors, and staff.

Essential Qualifications:

  • Education/Experience: High School Diploma is required; a college degree is preferred. A minimum of 3-5 years in property maintenance, including at least 1 year in a supervisory role.
  • Skills: Expertise in carpentry, electrical work, plumbing, HVAC systems, and appliance repairs. Basic computer proficiency and familiarity with maintenance management software.
  • Certificates & Licenses: Valid driver's license and current auto insurance. HVAC certification, CPO certification, and EPA certifications Type I and II or Universal.

Key Responsibilities:

  • Perform a variety of maintenance tasks including repairs, installations, and general upkeep.
  • Coordinate preparation and repair services.
  • Ensure properties are maintained to a high standard and appear presentable.
  • Respond swiftly to urgent service requests.
  • Complete service requests in a timely manner, typically within 24 hours, unless complex issues arise.
  • Maintain a tidy and organized maintenance workspace.
  • Manage maintenance inventory and supplies effectively.
  • Adhere to and enforce all company policies.
  • Support the vision, mission, and values of ML Property Group.

Desired Attributes:

  • Effective Communicator: Ability to convey information clearly and courteously.
  • Positive Attitude: Energetic, enthusiastic, and goal-oriented.
  • Professionalism: Demonstrates ethical behavior, honesty, and integrity.
  • Attention to Detail: Committed to accuracy and thoroughness.
  • Proactive Approach: Takes initiative and achieves results.
  • Team Collaboration: Works well with others.
  • Adaptability: Embraces change and navigates it effectively.
  • Customer Orientation: Dedicated to providing excellent service to residents and partners.
  • Problem-Solving Skills: Efficiently addresses challenges with creativity and a positive outlook.

ML Property Group is an equal-opportunity employer. All candidates must pass a drug screen and background check.



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