Customer Service Specialist

4 days ago


Newark, New Jersey, United States Conduent Full time

At Conduent, we're looking for a dedicated and customer-focused individual to join our team as a Bilingual Customer Service Specialist.

We deliver mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments. Our team members are committed to creating exceptional outcomes for our clients and the millions of people who count on them.

The estimated salary for this role is $17.50 per hour, plus benefits including paid holidays, paid training, and a great work environment.

Job Description:

We're seeking an experienced and bilingual call center agent to join our team in Newark, NJ. As a Customer Service Representative, you will be responsible for answering calls, providing product information, and helping customers by being informative, empathetic, and eager to quickly solve their problems.

You will need to respond to customer inquiries, identify customer needs, process required transactions, and maintain a thorough knowledge of the company and client programs, policies, and technology.

Requirements:

  • Must be at least 18 years of age or older.
  • Must have a High School Diploma or equivalent.
  • Must be able to submit to a background check and drug test.
  • Must be able to work 10:15pm to 7:15am any day of the week.

Benefits:

This full-time employment opportunity comes with a range of benefits, including:

  • Hourly rate of $17.50 per hour.
  • Paid training.
  • Great work environment.
  • Full-time employment with benefits from day one.

Why Join Us?

Conduent values the health and safety of our associates, their families, and our community. We offer a supportive and inclusive work environment that allows our team members to thrive and grow professionally.



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