Customer Service Representative
3 days ago
Job Title: Customer Service Representative
About the Role:
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TalentBridge. In this role, you will be responsible for delivering exceptional service to our clients, resolving issues, and providing solutions that exceed their expectations.
Responsibilities:
- Assist customers via telephone and email
- Handle customer complaints in a professional manner
- Diagnose, assess, and resolve problems or issues
- Monitor progress of delivery routes
- Scan haul-away pods and verify stamps
- Process changes or cancellations to delivery orders
Requirements:
- Experience with Microsoft Office programs
- High school diploma or equivalent
- 1-year related experience preferably within a call center environment
- Strong customer service skills
- Solid ability to multitask with exceptional organizational skills
- Ability to thrive under pressure
What We Offer:
TalentBridge is committed to providing a supportive and collaborative work environment that allows our employees to grow and develop their careers. We offer competitive compensation, comprehensive benefits, and opportunities for advancement.
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