Retail Customer Experience Specialist

1 week ago

Los Angeles, California, United States Kreation Organic Juice Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Kreation Organic Juice. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and upholding our company's standards for service, style, selection, and excellence.

Key Responsibilities
  • Customer Service: Warmly greet guests, provide energetic and prompt service, and exceed guest expectations by delivering a positive and complete experience.
  • Sales Growth: Drive company sales growth and profitability through customer-centric selling, teamwork, superior product knowledge, and impeccable customer experience.
  • Product Knowledge: Possess extensive knowledge about Kreation Organic Juice offerings, including ingredients and benefits.
  • Teamwork: Promote a strong sense of teamwork by working together collaboratively to achieve goals.
  • Additional Responsibilities: Enroll all customers in our Loyalty Program, achieve established sales goals, and perform other job-related duties as requested.
Requirements
  • Previous Experience: Previous customer service experience is preferred.
  • Communication Skills: Excellent communication skills with a friendly and professional demeanor.
  • Passion for Health and Wellness: Passion, knowledge, interest in health, fitness, and/or wellness.
  • Customer Relationships: Ability to build customer relationships and deliver exceptional service.
  • Adaptability: Ability to quickly learn new procedures, processes, and product knowledge.
  • Physical Demands: Able to stand for the duration of shifts, often up to 8 hours, with frequent bending, squatting, and lifting objects up to 30 pounds, up to 5 times per shift.
  • Flexibility: Comfortable with exposure to steam, varying temperatures, and humidity. High energy, excellent communication, team-oriented, and diligent work ethic.
  • Certifications: Must obtain a Food Handler's Card and complete all required training and certifications within 2 weeks of hire date.
  • Availability: Hours vary Monday-Sunday, days, evenings, and weekends. Must have flexible availability including holidays.
About Kreation Organic Juice

Kreation Organic Juice is a thriving company in the health and wellness industry dedicated to delivering quality products and exceptional service. We offer numerous opportunities for career development and growth as we continue expanding across Southern California.

We are an equal opportunity employer and are committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, or any protected characteristics.

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