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Retail Store Manager
2 months ago
**Job Title:** Store Operations Manager - Fashion Retail
**Job Summary:** We are seeking a highly skilled Store Operations Manager to join our team at Centric Brands Inc. As a Store Operations Manager, you will be responsible for driving business growth, developing and leading a high-performing team, and ensuring exceptional customer experiences.
Key Responsibilities:- Business Growth: Develop and implement strategies to drive sales growth, increase customer engagement, and improve operational efficiency.
- Team Leadership: Lead, motivate, and develop a high-performing team of sales associates, managers, and stockroom staff to achieve business objectives.
- Customer Experience: Ensure that every customer interaction is exceptional, and that customers feel valued, informed, and supported throughout their shopping experience.
- Inventory Management: Manage inventory levels, monitor stockroom organization, and ensure that merchandise is accurately received, stored, and displayed.
- Visual Merchandising: Collaborate with the visual merchandising team to create visually appealing store displays, windows, and in-store promotions that drive sales and customer engagement.
- Loss Prevention: Identify and mitigate potential loss risks, and develop strategies to prevent theft and shrinkage.
- Store Maintenance: Ensure that the store is maintained in a clean, safe, and secure manner, and that all equipment and facilities are in good working order.
- Reporting and Analysis: Analyze sales data, customer feedback, and operational metrics to identify trends, opportunities, and areas for improvement.
- 5+ years of experience: In a customer-facing retail environment, with a proven track record of driving sales growth, developing high-performing teams, and delivering exceptional customer experiences.
- Leadership skills: Proven ability to lead, motivate, and develop teams to achieve business objectives.
- Communication skills: Excellent written and verbal communication skills, with the ability to effectively communicate with customers, colleagues, and senior management.
- Analytical skills: Strong analytical skills, with the ability to analyze sales data, customer feedback, and operational metrics to identify trends, opportunities, and areas for improvement.
- Technical skills: Proficient in Microsoft Office, with experience using inventory management systems, POS systems, and other retail technology.
**Salary Range:** $26.00-$39.00 per hour
**Benefits:** Competitive compensation package, including base salary, commission earnings, bonus, and other benefits.
