Guest Advocate

4 weeks ago


Los Angeles, California, United States Target Full time
About Target

Target is a Fortune 50 company with over 400,000 team members worldwide. We're a leading retailer in the United States, committed to helping all families discover the joy of everyday life. Our purpose is to care for our communities, invest in the places we live and work, and prioritize relationships, growth, and success for our team members.

Job Summary

We're seeking a Guest Advocate to join our team in our small format stores. As a Guest Advocate, you'll be responsible for creating a welcoming experience for our guests, providing exceptional service, and ensuring that every guest has an enjoyable experience in our stores. You'll work closely with our team to deliver on sales goals, support daily and weekly workload, and maintain a safe and compliant work environment.

Key Responsibilities
  • Create a welcoming experience for guests by authentically greeting them and observing their needs.
  • Engage with guests in a genuine way, ask questions to understand their specific needs, and provide solutions to improve their experience.
  • Work independently and with a team to deliver on sales goals, support daily and weekly workload, and maintain a safe and compliant work environment.
  • Operate power equipment, maintain backroom organization, and follow equipment guidelines.
  • Support guest services such as back-up cashier, order pick up, and Drive-up, and maintain a compliance culture while executing those duties.
Requirements
  • Welcoming and helpful attitude toward guests and other team members.
  • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
  • Work both independently and with a team to deliver on sales goals, support daily and weekly workload, and maintain a safe and compliant work environment.
  • Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
What We Offer

We offer a competitive benefits package, including financial and education benefits, as well as opportunities for growth and development. We're an awesome place to work, and we care about our teams. If you're passionate about delivering exceptional guest service and working in a fast-paced environment, we encourage you to apply for this role.



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