Youth Safety Advocate

3 weeks ago


Los Angeles, California, United States Covenant House California Full time
Job Description

Covenant House California is seeking a dedicated and compassionate Youth Safety Advocate to join our team. As a key member of our staff, you will be responsible for ensuring the safety and well-being of our residents, staff, and visitors.

Key Responsibilities:

  • Provide exceptional customer service to all individuals, including youth, staff, vendors, and guests.
  • Monitor the reception desk, answering phones, directing callers, and greeting residents and staff.
  • Conduct regular rounds to ensure the sanctuary is maintained, including checking doors, reporting damage, and ensuring access is restricted to authorized personnel.
  • Work with youth in crisis situations, using de-escalation techniques and summoning help when necessary.
  • Document all activity, including inspection rounds and critical incidents.

Requirements:

  • High school diploma required; bachelor's degree in human services or a related field preferred.
  • 1-2 years of experience working with homeless or at-risk youth in a residential setting.
  • Current California State Guard Card or willingness to obtain one.
  • Valid CA driver's license, good driving record, and reliable transportation.

Working Conditions:

  • General business/office environment.
  • Lift up to 40 lbs. on occasion, bend, sit, and stand for prolonged periods.
  • Some weekend/holiday work may be required.

Covenant House California is an equal opportunity employer.


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