General Manager

3 weeks ago


Los Angeles, California, United States Coffee & Tea Full time
About the Role

We are seeking a highly skilled and passionate General Manager to join our team at The Coffee Bean & Tea Leaf. As a General Manager, you will be responsible for curating memorable experiences for our guests and the CBTL team daily.

Key Responsibilities
  • Be a coffee & tea expert, bringing passion and knowledge to the team and guests.
  • Generate new guests and create a welcoming store environment.
  • Care about safety, ensuring a healthy and safe store environment for employees and guests.
  • Contribute to store profitability by tracking sales and overseeing day-to-day operations and risk management.
  • Be creative with visual merchandising and product placement to create memorable experiences for guests.
  • Be an advocate for the store, building a strong presence in the local community.
  • Be a mentor, sharing knowledge and embodying CBTL guiding principles with Assistant General Managers and other store staff.
Core Values

We hire for our core values: Friendliness, Respect, Ownership, Teamwork, and Honesty — FROTH. We identify team members who share these values and embody them in their work.

Benefits
  • Team Member Discount
  • Flexible Uniforms
  • Vision Insurance
  • Life Insurance
  • Retirement Plan with Employer Match
  • Pre-Paid Legal Service Plan
  • Pet Insurance
  • Voluntary Benefits
  • Employee Assistance Program
  • 24 Hour Fitness Discount
  • Working Advantage Discount
  • All the PT Benefits
  • Health Insurance
  • Flexible Spending Accounts
About Us

Born and brewed in Southern California since 1963, The Coffee Bean & Tea Leaf has become one of the world's largest independent and privately-owned specialty coffee and tea retailers. We have over 1100 stores in 31 countries and regional offices in Singapore and Malaysia.

We are a brand centered around passion. A passion for our premium products, our people, the guests, and everyone we work with around the world. Passion is contagious, and we've got a serious case of it.

Our Products

We're known for an unwavering commitment to premium quality coffee and tea. We select only the top 1% of Arabica beans and the finest hand-plucked, whole leaf tea. All our coffee and tea blends are developed at our state-of-the-art facility in Camarillo, CA — giving us total control, for ultimate precision.

We are constantly seeking out new trending flavors, innovative development methodologies, and cultural flavor influences. Over the years we have come up with breakthrough beverages like The Original Ice Blended drink, introduced back in 1989, before frozen coffee was a craze, or the Tea Latte.

Social Responsibility

We believe we are in business for more than making a profit. We want to make a difference. We have always done it this way. Back in the day, Herb Hyman, our founder, advocated for coffee growers and exporters, paying higher prices to help them grow their business.

Today we are making a difference at every step of the way, from the communities we source from, to our Team Members in stores, to building a brighter future through investing in our Caring Cup Program.

Our genuine care is evident from seed to cup. It's why our guests feel comfortable to be themselves and why we are serving so much more than a great cup of coffee or tea.


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