Automotive Service Consultant
2 weeks ago
Antwerpen Automotive is in search of a dedicated Service Consultant to enhance our dynamic service department. We are looking for a proactive, customer-focused individual who thrives in a collaborative environment.
What We Provide- Comprehensive Benefits: Medical, Dental, and Vision Insurance - among the best available.
- Retirement Savings: 401K Plan.
- Career Development: Opportunities for professional growth.
- Community Engagement: Involvement in local initiatives.
- Employee Discounts: On various products and services.
- Work-Life Balance: A supportive work environment.
- Engage with customers to assess their vehicle repair and service needs.
- Enhance customer satisfaction through effective relationship building.
- Uphold the company’s standards for ethical practices, professional image, and excellent customer service.
- Track the progress of vehicles throughout the service process and keep customers informed.
- Boost profitability by optimizing sales and implementing promotional strategies.
- Supervise technicians in their work on customer vehicles, ensuring efficiency and timely completion.
- Participate in quality control measures to maintain high service standards.
- Contribute to the development and documentation of standard operating procedures as necessary.
- Prior experience in a dealership setting is preferred.
- Ability to interpret and understand written instructions and information.
- Exceptional customer service abilities.
- Strong team collaboration skills.
- Valid driver’s license.
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind.
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