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Automotive Repair Coordinator

2 months ago

Catonsville, Maryland, United States Antwerpen Automotive Full time
Join Our Team as an Automotive Service Consultant

Antwerpen Automotive is actively looking for a dedicated Service Consultant to enhance our dynamic team.

Our thriving service department is in search of a cooperative, customer-focused, and enthusiastic individual to become a part of our service crew. If you are seeking a refreshing change in your work environment and desire a safe, tidy workplace, we invite you to explore the opportunities we provide.

Enhance your experience, broaden your skill set, and unlock your potential with us. We are committed to fostering a career-oriented atmosphere rather than just a job.

What We Provide
  • Comprehensive Medical, Dental, and Vision Insurance - recognized as the best in the industry
  • 401K Retirement Plan
  • Opportunities for Professional Growth
  • Community Engagement Initiatives
  • Discounts on Products and Services
  • Work-Life Balance
Key Responsibilities
  • Engage with customers to assess their vehicle repair and service needs
  • Enhance customer satisfaction by fostering strong relationships
  • Uphold the company's standards for ethical practices, professional appearance, and excellent customer service
  • Track the progress of each vehicle throughout the day and keep customers informed
  • Boost profitability by optimizing sales and implementing retail promotions
  • Supervise technicians on customer vehicles, ensuring efficient time management and job completion
  • Participate in quality control measures
  • Contribute to the creation and documentation of standard operating procedures as necessary
Qualifications
  • Previous experience in a dealership setting is preferred
  • Ability to read and understand written instructions and information
  • Exceptional customer service abilities
  • Team-oriented mindset
  • Valid driver's license

We are an equal opportunity employer and do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.