Customer Service and Sales Expert

3 days ago


Clifton Heights, Pennsylvania, United States CAPP USA Full time
Customer Service and Sales Opportunity

CAPP USA is seeking a skilled Customer Service and Sales Expert to join our sales team. As a key member of our team, you will be responsible for building and maintaining strong customer relationships, delivering exceptional customer service, and expanding existing accounts with a growth-driven mindset.

This is an exciting opportunity for individuals who are passionate about customer service, sales, and the HVAC industry. If you are a hardworking, goal-oriented, and detail-focused individual who thrives in a fast-paced environment, we encourage you to apply.

About the Role:

  • Build and maintain strong customer relationships through excellent communication and interpersonal skills.
  • Deliver outstanding customer service that exceeds customer expectations.
  • Expand existing accounts by identifying new business opportunities and developing strategic plans to achieve sales goals.
  • Manage orders from quote to completion, ensuring timely and accurate delivery of products and services.
  • Stay up-to-date with industry trends, product knowledge, and technical specifications to provide expert advice to customers.

Requirements:

  • High school diploma or equivalent required; Associate's degree or higher preferred.
  • Previous sales experience in the HVAC industry or a related field.
  • Strong communication, negotiation, and problem-solving skills.
  • Ability to work in a fast-paced environment and meet sales targets.

What We Offer:

  • A competitive salary range of $55,000 - $70,000 per year, depending on experience.
  • A comprehensive benefits package, including health, vision, and dental insurance, as well as a 401(k) plan with company match.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A collaborative and supportive work environment that values employee growth and success.

CAPP USA Overview:

CAPP USA is a family-owned business that has been serving the HVAC industry for over [number] years. We pride ourselves on providing high-quality products and exceptional customer service to our clients. Our mission is to build long-term relationships with our customers and partners, while continuously improving our products and services to meet their evolving needs.



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