Customer Service and Sales Expert
3 days ago
CAPP USA is seeking a skilled Customer Service and Sales Expert to join our sales team. As a key member of our team, you will be responsible for building and maintaining strong customer relationships, delivering exceptional customer service, and expanding existing accounts with a growth-driven mindset.
This is an exciting opportunity for individuals who are passionate about customer service, sales, and the HVAC industry. If you are a hardworking, goal-oriented, and detail-focused individual who thrives in a fast-paced environment, we encourage you to apply.
About the Role:
- Build and maintain strong customer relationships through excellent communication and interpersonal skills.
- Deliver outstanding customer service that exceeds customer expectations.
- Expand existing accounts by identifying new business opportunities and developing strategic plans to achieve sales goals.
- Manage orders from quote to completion, ensuring timely and accurate delivery of products and services.
- Stay up-to-date with industry trends, product knowledge, and technical specifications to provide expert advice to customers.
Requirements:
- High school diploma or equivalent required; Associate's degree or higher preferred.
- Previous sales experience in the HVAC industry or a related field.
- Strong communication, negotiation, and problem-solving skills.
- Ability to work in a fast-paced environment and meet sales targets.
What We Offer:
- A competitive salary range of $55,000 - $70,000 per year, depending on experience.
- A comprehensive benefits package, including health, vision, and dental insurance, as well as a 401(k) plan with company match.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A collaborative and supportive work environment that values employee growth and success.
CAPP USA Overview:
CAPP USA is a family-owned business that has been serving the HVAC industry for over [number] years. We pride ourselves on providing high-quality products and exceptional customer service to our clients. Our mission is to build long-term relationships with our customers and partners, while continuously improving our products and services to meet their evolving needs.
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