Customer Experience Associate

3 weeks ago


Clifton Heights, Pennsylvania, United States AAA Club Alliance Full time
Unlock Your Sales Potential

In this exciting role as a Retail Cashier at AAA Club Alliance, you will have the opportunity to grow your sales expertise and deliver exceptional customer service in a fast-paced retail environment.

The estimated salary for this position is $16.52 to $21.13 hourly, with opportunities for growth through our monthly incentive plan and comprehensive benefits package.

About the Position:

  • Job Category: Sales
  • Job Type: Full-time

Responsibilities:

  • Process Transactions: Efficiently and accurately handle payments for all store transactions.
  • Financial Responsibilities: Reconcile daily transactions and prepare bank deposits at the end of each shift.
  • Exceptional Customer Service: Greet and assist customers, ensuring their needs are met promptly and courteously.
  • Sales Expertise: Utilize your sales skills to consistently upsell and cross-sell AAA products, including memberships, credit cards, and insurance referrals.

Requirements:

  • Sales Savvy: Bring a minimum of two (2) years of sales and customer service experience to the table, particularly in a cash handling position.
  • Communication Skills: Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
  • Tech Proficiency: Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.
  • Notary Public: designation or willingness to obtain with 6 months of employment.
  • High School Diploma/GED: A minimum educational requirement to join our team.
  • Satisfactory Background: Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings.

Benefits and Perks:

  • Competitive Compensation: Enjoy a starting base compensation of $16.52 to $21.13 hourly.
  • Monthly Incentive Plan: Drive your success with a tailored plan that rewards your individual performance.
  • AAA Premier Membership: Enjoy complimentary AAA Premier level membership benefits.
  • Medical, Dental, Vision, and Prescription Coverage: Take care of your health with our comprehensive benefits package.
  • Tuition Reimbursement: Invest in your future with our tuition reimbursement program.
  • 401(K) Plan: Save for your retirement with our company-matched 401(K) plan, up to 7%.


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