Customer Experience Associate
3 weeks ago
In this exciting role as a Retail Cashier at AAA Club Alliance, you will have the opportunity to grow your sales expertise and deliver exceptional customer service in a fast-paced retail environment.
The estimated salary for this position is $16.52 to $21.13 hourly, with opportunities for growth through our monthly incentive plan and comprehensive benefits package.
About the Position:
- Job Category: Sales
- Job Type: Full-time
Responsibilities:
- Process Transactions: Efficiently and accurately handle payments for all store transactions.
- Financial Responsibilities: Reconcile daily transactions and prepare bank deposits at the end of each shift.
- Exceptional Customer Service: Greet and assist customers, ensuring their needs are met promptly and courteously.
- Sales Expertise: Utilize your sales skills to consistently upsell and cross-sell AAA products, including memberships, credit cards, and insurance referrals.
Requirements:
- Sales Savvy: Bring a minimum of two (2) years of sales and customer service experience to the table, particularly in a cash handling position.
- Communication Skills: Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
- Tech Proficiency: Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.
- Notary Public: designation or willingness to obtain with 6 months of employment.
- High School Diploma/GED: A minimum educational requirement to join our team.
- Satisfactory Background: Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings.
Benefits and Perks:
- Competitive Compensation: Enjoy a starting base compensation of $16.52 to $21.13 hourly.
- Monthly Incentive Plan: Drive your success with a tailored plan that rewards your individual performance.
- AAA Premier Membership: Enjoy complimentary AAA Premier level membership benefits.
- Medical, Dental, Vision, and Prescription Coverage: Take care of your health with our comprehensive benefits package.
- Tuition Reimbursement: Invest in your future with our tuition reimbursement program.
- 401(K) Plan: Save for your retirement with our company-matched 401(K) plan, up to 7%.
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