HVAC Sales and Customer Engagement Representative

3 weeks ago


Clifton Heights, Pennsylvania, United States CAPP USA Full time

We're seeking a Customer Relationship and Sales Growth Professional to drive business development and deliver exceptional customer experiences. As a key member of our sales team, you'll build and maintain strong customer relationships, expand existing accounts, and manage orders from quote to completion.

Estimated salary: $60,000 - $70,000 per year.

About the Job:

CAPP USA is a family-owned business supplying HVAC, electrical, and plumbing parts & equipment. We pride ourselves on providing comprehensive training, career growth opportunities, and a supportive culture that values every employee's contributions.

Key Responsibilities:

Develop and execute strategic plans to grow existing accounts and identify new business opportunities.Build and maintain strong customer relationships through regular communication, effective issue resolution, and proactive problem-solving.Collaborate with internal stakeholders to ensure seamless order management and delivery.Provide excellent customer service, ensuring client satisfaction and loyalty.

Requirements:

Strong understanding of sales principles, customer relationship-building, and business development strategies.Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.Proven track record of success in sales or a related field, with a focus on growth and customer satisfaction.

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