Community Resource Liaison

4 weeks ago


Flint, Michigan, United States Ennis Center Full time
Job Summary

The Community Resource Specialist plays a pivotal role in supporting vulnerable families by coordinating and facilitating access to community resources and services.

This position serves as a primary point of contact for families referred to FACT, working collaboratively with internal teams and external stakeholders to ensure comprehensive support and assistance.

Key Responsibilities
  • Conduct initial assessments with families to identify their strengths, needs, and goals.
  • Build rapport and establish trusting relationships with clients to facilitate effective service delivery.
  • Maintain ongoing communication with clients to provide support and monitor progress.
Resource Coordination and Referral
  • Identify and connect families with community resources, including social services, healthcare, housing, and educational programs.
  • Coordinate referrals to external service providers and agencies, ensuring timely access to needed support.
  • Assist families in navigating complex systems and overcoming barriers to accessing services.
Case Management
  • Develop and maintain individualized service plans for each client, outlining goals, objectives, and action steps.
  • Monitor and track client progress towards goals, providing guidance and support as needed.
  • Document client interactions, assessments, and service referrals accurately and comprehensively.
Community Outreach and Engagement
  • Represent FACT at community events, meetings, and forums to promote awareness of services and resources available.
  • Cultivate and maintain relationships with community partners, stakeholders, and service providers.
  • Participate in collaborative initiatives aimed at addressing community needs and enhancing service delivery.
Advocacy and Empowerment
  • Advocate on behalf of clients to ensure their needs are addressed and their voices are heard within the community.
  • Empower clients to advocate for themselves and navigate systems independently.
  • Provide education and guidance to clients on rights, entitlements, and available resources.

Position Type: Full-time, with occasional evening and weekend hours required for community events and client appointments.

Location: FACT's Service Hub with frequent travel within the community to meet with clients and attend events.



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