Guest Service Representative

4 days ago


Rosemont, Illinois, United States Raymond Management Full time
Job Title: Guest Service Representative

We are seeking a highly skilled Guest Service Representative to join our team at Raymond Management Company. As a key member of our hotel staff, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and memorable.

Key Responsibilities:
  • Provide information to guests about local area, hotel services, and amenities.
  • Closing and balancing all hotel accounts and direct bills.
  • Handle guest check-in and check-out in an accurate and efficient manner.
  • Promote the company's 100% Satisfaction Guarantee.
  • Continuously promote, communicate, and embody the RMC culture.
What We Offer:
  • Competitive Wages
  • Paid Vacation and Sick time
  • Affordable Health, Dental, and Vision
  • 401(k) Retirement Plan with Company Contribution
  • Teammate Referral Program
  • Hotel Discount Program
  • Check-ins at 30, 60, and 90 Days
  • Career Growth Opportunities
  • Safe and Healthy Work Environment

At Raymond Management Company, we value our team members and offer a supportive and inclusive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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