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Sales Associate II

2 months ago

Rosemont, Illinois, United States Tapestry Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate II to join our team at Kate Spade, a global life and style house. As a Sales Associate II, you will be responsible for representing and communicating the Kate Spade brand and lifestyle to guests through exceptional sales competency, product expertise, and outstanding guest service.

Key Responsibilities
  • Client and Service Expertise: Provide exceptional customer service, ensuring that guests have a seamless and enjoyable shopping experience.
  • Product Knowledge: Develop and maintain strong product knowledge across all categories, including handbags, ready-to-wear, jewelry, footwear, gifts, and home decor.
  • Sales Performance: Achieve individual sales goals and contribute to the overall success of the store.
  • Operational Excellence: Ensure operational excellence by adhering to all policies and procedures, maintaining a clean and organized store environment, and supporting visual merchandising efforts.
Competencies

We are looking for individuals who embody the following competencies:

  • Drive for Results: A proven track record of exceeding sales goals and consistently delivering high-quality results.
  • Customer Focus: A passion for delivering exceptional customer service and building strong relationships with guests.
  • Creativity: The ability to think creatively and come up with innovative solutions to drive sales and improve the customer experience.
  • Interpersonal Savvy: Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
  • Learning on the Fly: A willingness to learn and adapt quickly, with a strong desire to continuously improve and grow.
  • Perseverance: A relentless drive to succeed, with the ability to overcome obstacles and stay focused on goals.
  • Dealing with Ambiguity: The ability to navigate ambiguity and uncertainty, with a strong sense of adaptability and flexibility.
About Kate Spade

Kate Spade is an equal opportunity and affirmative action employer, committed to creating a diverse and inclusive work environment. We pride ourselves on hiring and developing the best people, and we are dedicated to providing opportunities for growth and development.