Guest Experience Lead

1 week ago


Quincy, Massachusetts, United States McDonald's Full time
About the Job

We are seeking a highly motivated and customer-focused Guest Experience Lead to join our team at McDonald's. As a Guest Experience Lead, you will be responsible for creating a positive and welcoming experience for our customers, ensuring that they receive exceptional service and have a memorable dining experience.

Key Responsibilities
  • Greet customers and communicate with them while ordering
  • Offer assistance with using the ordering kiosks
  • Provide support to customers in need of extra help
  • Check with customers to ensure they are satisfied with their food and make recommendations as needed
  • Ensure kids receive a kid treat
  • Handle any customer concerns
  • Communicate with the restaurant team to provide feedback and recommendations
Requirements

We are looking for a team player who is able to work in a fast-paced environment and provide excellent customer service. If you are a motivated and enthusiastic individual who is looking for a rewarding career in the food service industry, we encourage you to apply.

Benefits:

  • Industry-leading wages
  • Fun and fast-paced work environment
  • Free meal while working
  • 30% off all meals, all the time with National Employee Discount Program
  • Archways to Opportunity Tuition Assistance and High School Diploma Program
  • Paid Time Off
  • Health Insurance Including Dental and Vision
  • Referral Bonuses, Holiday Pay Bonuses, Employee of the Month Bonus

What We Offer:

At McDonald's, we are committed to providing our employees with a positive and supportive work environment. We offer a range of benefits and opportunities for growth and development, including:

  • Training and development programs
  • Opportunities for advancement
  • A fun and dynamic work environment

How to Apply:

If you are interested in joining our team and becoming a Guest Experience Lead at McDonald's, please submit your application online. We look forward to hearing from you


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