Technical Site Specialist

2 days ago


Springfield, Illinois, United States Winbro Group Technologies Full time
Job Overview

We are Winbro Group Technologies, a global leader in high-precision electro discharge machining (EDM), laser micromachining, and custom solutions.

This role offers an opportunity to work with cutting-edge technology in a specialist company collaborating with prominent names in aerospace, medical, and clean energy sectors.

Salary and Benefits

The estimated annual salary for this position is $85,000-$115,000, depending on experience and qualifications.

A comprehensive benefits package includes:

  • 100% paid medical and dental coverage for the employee and their dependents
  • 100% paid life insurance and short-term disability insurance
  • Generous 401(k) plan with immediate 100% vesting
  • Paid vacation of two weeks plus five personal days per year, and nine holidays
Job Responsibilities

This Technical Site Specialist will be responsible for ensuring our products and systems provide maximum performance and improve productivity, reliability, and safety at customer sites.

  • Identify and resolve issues with Winbro manufactured machinery promptly and efficiently
  • Provide technical customer service and support during installation, commissioning, and servicing of equipment
  • Maintain, service, and commission EDM machine tools and associated automation equipment using electrical, mechanical, pneumatic, and high-pressure water systems troubleshooting skills
  • Install and commission technical upgrade packages from mechanical, pneumatic, and electrical drawings along with software and firmware updates
  • Contribute to customer satisfaction by executing preventive and reactive maintenance and responding to service requests timely
Requirements

We seek a candidate with excellent all-around skills in electrical/electronic and mechanical maintenance disciplines, including a detailed working knowledge of PC-based CNC equipment.

The ideal candidate should also possess physical stamina, as lifting up to 50 pounds may be required. A valid driver's license and U.S. Citizenship or Green Card status are necessary due to customer facility access requirements.



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