Industrial Maintenance Specialist
4 days ago
We are Winbro, a global leader in high precision electro discharge machining (EDM) and laser micromachining. We are looking for an experienced Industrial Maintenance Specialist to join our team.
The successful candidate will be working independently with our customers to ensure maximum performance of our products and systems, improve productivity, reliability, and safety.
This role involves troubleshooting and providing solutions to machine breakdowns, installation, commissioning, and on-going maintenance of Winbro equipment, including machines, water plants, tooling, machine rebuilds, and technology upgrades.
Key Responsibilities:
- Promptly identify and resolve issues with Winbro manufactured machinery to ensure effective right first-time repair with a high level of customer service.
- Provide technical customer service and support during the installation, commissioning, and servicing of Winbro manufactured machinery and associated support equipment.
- Maintain, service, and commission EDM machine tools and associated automation equipment using electrical, mechanical, pneumatic, and high-pressure water systems troubleshooting skills.
- Install and commission technical upgrade packages from mechanical, pneumatic, and electrical drawings along with software and firmware updates of required components.
- Contribute to customer satisfaction by executing preventive and reactive maintenance at the customer site and responding to service requests in a timely manner.
- Provide technical support and service training both internally and externally while maintaining professional and technical knowledge.
- Contribute to the continuous improvement effort and support multiple teams.
- Accurately complete written and PC-based maintenance records.
- Provide periodic reports to management including customer complaints, trends, and suggestions for improvement.
Requirements
We are seeking a candidate with excellent all-round skills in electrical/electronic and mechanical maintenance disciplines. You will have a detailed working knowledge of PC-based CNC equipment. A valid driver's license and U.S. Citizenship or existing Green Card holder status are also required due to customer facility access requirements.
Salary
The estimated annual salary for this position is $65,000 - $80,000, depending on experience.
Benefits
We offer a competitive benefits package, including:
- 100% medical and dental coverage for the employee, along with a percentage paid for spouse and dependents.
- 100% of employee life insurance and short-term disability insurance.
- A 401(k) plan with a generous company match, where funds are immediately 100% vested.
- Two weeks' paid vacation, five personal days per year, and nine holidays, including a holiday shutdown from Christmas through New Year's.
- Work shirts and jackets provided.
- A great work environment and opportunities for growth.
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