Program Administrator

4 weeks ago


Tallahassee FL USA, United States My Florida Corp Defunct Full time
Job Title: Program Administrator

My Florida Corp Defunct is seeking a highly skilled Program Administrator to join our team. As a Program Administrator, you will be responsible for providing leadership and management of the Customer Support Services program area and assigned staff for the Office of Technology & Information Services (OTIS).

Key Responsibilities:

  • Provide direction and management of the Customer Support Services program area and assigned staff.
  • Serve as the lead customer service representative for IT-related matters for the department.
  • Provide leadership and oversight for the Customer Support Services team.
  • Represent OTIS and interact with customers in a helpful, cooperative, polite, respectful, and courteous manner.

Requirements:

  • A bachelor's degree from an accredited college or university.
  • Any combination of post-secondary education or verifiable related experience, as described above, for a total of four years.
  • Preference will be given to applicants with one or more of the following certifications: ITIL 4 Foundation, Project Management Professional (PMP), Certified Information Technology Professional (CITP), Certified Technical Professional (CTP).

Working Conditions:

This is an on-site position in Tallahassee, Florida.

Benefits:

Working for My Florida Corp Defunct offers a highly competitive set of employee benefits, including annual and sick leave benefits, nine paid holidays and one Personal Holiday each year, State Group Insurance coverage options, retirement plan options, flexible spending accounts, tuition waivers, and more.


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