Program Manager

3 weeks ago

Miami FL USA, United States Customs and Border Protection Full time

Job Summary:

This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Information and Technology, Field Support Directorate, Southeast Region. The selected candidate will be responsible for providing expert advice and analysis to management on a wide range of administrative programs having department-wide impact.

Responsibilities:

  • Directing, planning, organizing, coordinating, controlling, and evaluating the activities/services which are professional, technical, and/or administrative in nature for an Office of Information Technology program (OIT).
  • Providing technical advice on strategic issues; collaborating with other program offices across the Office of Information and Technology (OIT), Customs and Border Protection (CBP), and other components within the Department of Homeland Security (DHS) to improve end-to-end processes throughout the program office within OIT.
  • Utilizing various analytical methodology including but not limited to a wide range of statistical methods and tools, mathematical techniques, and process mapping.
  • Determining goals and objectives that need additional emphasis by developing measures that evaluate performance and making recommendations for information technology improvement.
  • Managing through subordinate supervisors of technical, professional, administrative and comparable work diverse programs and/or services, along with monitoring program accomplishments and identifying actual or potential problem areas, trends, merit and deficiency situations, areas of imbalance or other similar factors.
  • Making decisions and resolving problems involving interpretation of the law or unusual situations requiring interpretation and application of CBP policy.

Requirements:

  • You must be a U.S. Citizen to apply for this position.
  • Males born after 12/31/1959 must be registered with Selective Service.
  • Primary U.S. residency for at least three of the last five years.
  • You may be required to pass a background investigation.
  • CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.

Qualifications:

  • You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as planning, organizing, coordinating, controlling, and evaluating the activities of an organization.
  • Leading large, complex, high-visibility projects, often cutting across organizational lines.
  • Developing strategic plans or directives in regards to program development while providing expert and authoritative advice on program issues to higher level officials across an organization.

Additional Information:

  • You will be required to obtain and maintain a SECRET Clearance.
  • Overnight travel may be required on a regular and recurring basis.
  • There may be International duty assignments which would require you to obtain and maintain an official passport.
  • You must possess a valid state driver's license at the time of appointment.
  • You may be required to serve an 18 month probationary period upon appointment.

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