Public Area Attendant

2 weeks ago


Denver, Colorado, United States Renaissance Denver Hotel & Conference Center Full time

Position Overview:

As a House Attendant, you will be responsible for ensuring the cleanliness and upkeep of public areas within the hotel, adhering to our established standards of guest service and sustainability.

Career Advancement Opportunities:

This role can lead to positions such as Housekeeping Supervisor, Guest Service Agent, Executive Housekeeper, or Front Office Manager.

Key Responsibilities:

  • Warmly greet and acknowledge guests in a friendly manner.
  • Conduct inspections of assigned areas and perform necessary cleaning tasks.
  • Manage waste collection from service areas and dispose of it properly.
  • Vacuum and dust corridors frequented by guests.
  • Collect soiled linens from floors and transport them to the laundry area.
  • Deliver fresh linens to designated sections.
  • Report any maintenance concerns promptly.
  • Maintain cleanliness and organization in guest areas.
  • Assist guests with inquiries and provide support as needed.
  • Step in as a room attendant during peak times or staffing shortages.
  • Focus on enhancing guest satisfaction scores and overall experiences.
  • Adhere to sustainability practices in line with our EarthView program.
  • Follow safety protocols, including the use of protective equipment and compliance with MSDS and OSHA standards.
  • Ensure a high level of guest satisfaction.
  • Perform additional duties as assigned by management.

Qualifications:

  • A high school diploma is preferred.
  • Prior experience in housekeeping is required, or equivalent training is preferred.

Work Environment:

  • Work schedules may vary, including weekends and holidays.
  • This position requires standing for extended periods, walking, pushing, pulling, and lifting up to 25 pounds, as well as bending and kneeling.
  • Involves the use of cleaning chemicals.

Company Values:

We believe in the power of our people, delivering excellence, staying agile, and taking ownership of our roles.

About Renaissance Denver Hotel & Conference Center:

Experience modern style and upscale amenities at our hotel, ideally located between downtown and the airport. Enjoy tech-enabled rooms with stunning views, delicious dining options, and versatile event spaces designed for memorable gatherings.

We are an equal-opportunity employer, committed to diversity and inclusion in the workplace.


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