Wire Operations Specialist

6 days ago


Marion, Illinois, United States Banterra Full time
Job Summary

Banterra is seeking a highly skilled Wire Operations Specialist to join our team. As a critical function of the Bank, this position works closely with various functional areas to ensure client needs are met.

Key Responsibilities
  • Validate wire transfer instructions for loan disbursements based on documentation provided and out-of-band authentication or the approved recipients list.
  • Process and transmit incoming and outgoing wire transfers, ensuring accuracy and compliance with standards and procedures.
  • Monitor and maintain funds related to the correspondent account(s), coordinating with Accounting on a daily basis for correspondent account(s) funding.
  • Process recalls and amendments on wire transfers, identifying and resolving issues within assigned responsibilities.
  • Monitor and assess high-risk customers and red flags to management for further review.
  • Review fraud system and take necessary actions to clear or escalate alerts.
  • Review wires and OFAC hits to determine if flagged entities require further investigation.
  • Reconcile DDA accounts daily.
  • Maintain knowledge of applicable Bank policies, procedures, and services.
  • Develop awareness and knowledge of potential fraud and cyber threats in correspondence and workflow processing of critical functions.
  • Provide excellent customer service to internal partners and customers.
  • Maintain familiarity of applicable laws, regulations, and general safety and soundness guidelines to ensure compliance.
  • Maintain electronic operations documentation following compliance standards and record retention guidelines.
  • Maintain knowledge of current industry trends related to electronic banking.
  • Assist in creation end-of-month reports for management.
Requirements
  • High School diploma or equivalent; Associate's degree preferred.
  • One to two years of related office experience.
  • Familiarity with other bank products, electronic funds transfer methods, and computer operations.
Preferred Qualifications
  • Strong organizational skills and attention to detail.
  • Strong customer service orientation.
  • Ability to problem solve, prioritize tasks, and meet required deadlines.
  • Ability to think critically and use good, sound judgment in decision making.
  • Ability to respond to common inquiries or complaints from customers, co-workers, or vendors.
  • Ability to write routine correspondence and communicate effectively and tactfully, orally and in writing, with employees, customers, vendors, and management.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Must understand and comply with company policies and procedures.
  • Ability to maintain a friendly, helpful, and courteous attitude when working with customers or co-workers under diverse conditions.
  • Ability to accurately and quickly complete standard mathematical calculations.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Ability to use a calculator, computer, and applicable software.
  • Ability to use Microsoft Internet Explorer and Microsoft Office programs, specifically Word, Outlook, and Excel.


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