Wire Operations Specialist I

1 month ago


Marion, United States Banterra Full time

Summary: Responsible for validating data, processing and transmitting incoming and outgoing wire transfers. Process domestic and international wire transfers. Assist in monitoring the main wire correspondent account for adequate end of the funds and borrow for the Discount Window when determined necessary to prevent overdrafts. As a critical function of the Bank, this position works closely with a variety of other functional areas of the organization to ensure that client needs are met. Willingness to work additional hours, as needed.

Responsibilities: include but are not limited to the following. Other duties may be assigned.
  • Assist in the validation of wire transfer instructions for loan disbursements based on documentation provided and out-of-band authentication or the approved recipients list.
  • Validate data, process and transmit incoming and outgoing wire transfers. Perform check back of various forms ensuring accuracy and compliance with standards and procedures.
  • Process or verify domestic and international wire transfers, monitoring and maintaining funds related to the correspondent account(s).
  • Assist in monitoring the main wire correspondent account(s) for adequate end of the funds and borrow for the Discount Window when determined necessary to prevent overdrafts.
  • Coordinate with Accounting on a daily basis for correspondent account(s) funding.
  • Process recalls and amendments on wire transfers.
  • Monitor and assess high-risk customers and red flags to management for further review.
  • Identify and resolve issues within assigned responsibilities and red flags to management for further review.
  • Review fraud system and take necessary actions to clear or escalate alerts.
  • Review wires and OFAC hits to determine if flagged entities require further investigation.
  • Reconcile DDA accounts daily.
  • Maintain knowledge of applicable Bank policies, procedures and services.
  • Develop awareness and knowledge of potential fraud and cyber threats in correspondence and workflow processing of critical functions.
  • Provide excellent customer service to our internal partners and customers.
  • Maintain familiarity of applicable laws, regulations and general safety and soundness guidelines to ensure compliance.
  • Maintain electronic operations documentation following compliance standards and record retention guidelines.
  • Maintain knowledge of current industry trends related to electronic banking.
  • Assist in creation end-of-month reports for management.
All employees are expected to protect the information and assets of the organization through heightened awareness of information security, cyber security, and risk management best practices, as well as complying with all applicable laws, regulations, and organizational policies.

Qualifications and Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education/Experience:
  • High School diploma or equivalent. Associate's degree preferred.
  • One to two years of related office experience.
  • Familiarity with other bank products, electronic funds transfer methods and computer operations.
Knowledge/Skills/Abilities:
  • Strong organizational skills and attention to detail.
  • Strong customer service orientation.
  • Ability to problem solve, prioritize tasks and meet required deadlines.
  • Ability to think critically and use good, sound judgment in decision making.
  • Ability to respond to common inquiries or complaints from customers, co-workers or vendors.
  • Ability to write routine correspondence and communicate effectively and tactfully, orally and in writing with employees, customers, vendors and management.
  • Ability to define problems, collect data, establish facts and draw valid conclusions.
  • Must understand and comply with company policies and procedures.
  • Ability to maintain a friendly, helpful and courteous attitude when working with customers or co-workers under diverse conditions.
  • Ability to accurately and quickly complete standard mathematical calculations.
  • Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
  • Ability to use a calculator, computer and applicable software.
  • Ability to use Microsoft Internet Explorer and Microsoft Office programs, specifically Word, Outlook and Excel.


Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must have the ability to lift and carry 25 pounds for a distance of 50 feet.
Intent and Function of Job Descriptions: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills or working conditions. The duties and responsibilities enumerated are essential job functions except for those that begin with the word "May."

Banterra promotes an Equal Employment Opportunity workplace which includes reasonable accommodation of otherwise disabled applicants and employees.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Job descriptions are not intended as and do not create employment contracts. Banterra maintains its status as an at-will employer.

Banterra Bank is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, disability, protected veteran status, or any other characteristics protected by law.

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