Customer Service Representative

2 weeks ago


Lansing, Michigan, United States TEKsystems Full time
Job Overview

This is a phone-based customer service position supporting a government customer. As a Customer Service Representative, you will answer high-volume calls from U.S. citizens and utilize a computer-based knowledge system to answer general questions about policies, practices, procedures, and other data to assist callers.

This role requires excellent communication and problem-solving skills, as well as the ability to multitask and work in a team environment.



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