Regional Asset Manager
1 week ago
About Cascade Management:
Annual Compensation: $70,000
Work Schedule:
Monday to Friday (8:00 AM - 5:00 PM)
Hours: 40
Office Location:
Corporate Headquarters - Tigard, OR (Position necessitates regular office attendance)
Portfolio Coverage:
Various properties along the Oregon and Washington coast
Employee Benefits:
Comprehensive Medical, Dental, Vision, Prescription, Paid Time Off, 11 Paid Holidays, Short- & Long-Term Disability, Life Insurance, Employee Assistance Program, Accident/Cancer Coverage, Medical and Dependent Care Flex Benefits.
Compensation is generally offered between the minimum and midpoint of the salary range based on experience and any applicable rent benefit adjustments.
Cascade Management, Inc. has been a leader in property and asset management since 1974, managing a diverse portfolio that has expanded significantly over the years. Our unwavering commitment to our properties, owners, and employees is central to our core values.
Our Service Model is integral to our operations and is expected to be reflected in every aspect of our work. This model embodies the essential behaviors and actions that ensure positive interactions with all stakeholders.
As a vital member of the Cascade team, every employee is expected to uphold our Service Model of being Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
Key Responsibilities:
The Regional Asset Manager is tasked with overseeing the comprehensive operations of a designated portfolio of communities.
This role is accountable for meeting the financial and compliance objectives set for each community, as well as achieving other operational targets.
Each Regional Asset Manager supervises all personnel assigned to the communities and reports directly to the Senior Portfolio Manager.
This position requires local presence in the Tigard, OR office with adherence to in-office hours.- Develop and manage the operational and capital budget for the communities on an annual basis, monitor and report on financial performance monthly, and implement strategies to enhance asset value. Regularly meet with the Zone Portfolio Manager to discuss portfolio performance.
- Oversee financial management, including timely review and approval of property invoices, and establish plans for addressing outstanding late payments.
- Collaborate with Accounts Receivable to ensure prompt collections and notify the accounting department of any discrepancies.
- In partnership with the Zone Portfolio Manager, participate in regular meetings with property owners to review performance and address critical issues, following a structured agenda.
- Ensure all operational aspects of the properties (rent adjustments, notices, violations, inspections, and reports) are budgeted, monitored, and executed as scheduled. Collaborate with Zone Portfolio Managers to implement strategies for optimizing operational performance in expense management, resident retention, service quality, income generation, and collections.
- Recruit, train, and manage the performance of direct reports, taking necessary actions to meet performance expectations; engage the Director of Human Resources for progressive discipline when performance issues arise. Foster accountability and responsibility among staff.
- Conduct regular meetings with Community Staff to assess performance, provide training, and deliver constructive feedback.
- Coach, mentor, and proactively manage the performance of community staff to promote stability.
- Identify individual training and development needs for field staff, collaborating with Zone Portfolio Managers and the Employee Development Department for specific training requests.
- Ensure compliance of direct reports with local, state, and federal regulations relevant to the industry, employment, and resident relations.
- Conduct regular site visits to each property to ensure that both the interior and exterior meet Cascade Management's safety and aesthetic standards. Maintain overall property health.
- Ensure quality maintenance of each property through regular preventative maintenance inspections and timely completion of work orders.
- Respond promptly to maintenance emergencies, including after-hours calls.
- Work closely with Community Managers to ensure satisfactory completion of on-site work. Approve all repair, operating, and maintenance contracts within delegated authority, utilizing approved vendors while monitoring their performance. Report all property-related issues.
- Continuously monitor annual certifications related to PBV waitlists and other relevant certifications. Address deficiencies promptly and involve Human Resources in addressing staff performance issues.
- Maintain property records in accordance with Cascade Security Protocols and ensure properties are equipped with necessary security measures. Conduct regular security checks.
- Review and approve site staff timecards.
- Exhibit regular and reliable attendance during scheduled hours.
- Perform additional duties as required.
To excel in this role, candidates must be able to fulfill each essential duty satisfactorily. The requirements outlined below represent the knowledge, skills, and abilities necessary for success. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.
Supervisory Responsibilities:
Responsible for hiring, supervising, and coaching staff, making recommendations for disciplinary actions and professional development. Review and approve bi-weekly timecards. Manage staffing schedules, including vacation approvals and leaves. Carry out supervisory responsibilities in accordance with CMI policies, procedures, and applicable laws.
Travel Requirements:
Travel may be required up to 50% of the time.
Education and Experience:
High school diploma or GED required. Minimum of 3 years of Community Management experience with 150 units or more is essential. At least 2 years of experience in a management role overseeing multiple properties is required. Proven track record of increased responsibility and staff oversight for at least 2 years is necessary. A minimum of 3 years of experience in Tax Credit, HUD, and/or affordable housing is required. Experience in Finance and Budgeting is preferred.
Certificates, Licenses, and Registrations:
A valid Driver's License and insurance are mandatory.
Language Skills:
Ability to read and interpret documents such as safety rules, operating instructions, and procedural manuals. Ability to write routine reports and correspondence. Ability to communicate effectively before groups of customers or employees.
Mathematical Skills:
Ability to perform basic arithmetic operations, including addition, subtraction, multiplication, and division using whole numbers, fractions, and decimals. Ability to compute rates, ratios, and percentages, and to interpret bar graphs.
Reasoning Ability:
Ability to apply common sense to carry out instructions in written, oral, or diagram form. Ability to solve problems involving concrete variables in standardized situations. Strong analytical skills and attention to detail are essential.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to use hands to manipulate objects, tools, or controls; and to communicate verbally or audibly.
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