Residential Support Specialist

4 days ago


New York, New York, United States Goddard Riverside Community Center Full time
Job Summary

We are seeking a highly motivated and compassionate Residential Aide to join our team at Goddard Riverside Community Center. As a Residential Aide, you will play a vital role in supporting our tenants in maintaining their housing and promoting their overall well-being.

Key Responsibilities
  • Provide direct support to case managers and building staff to ensure the smooth operation of the program.
  • Perform regular room inspections to ensure the cleanliness and safety of tenant units.
  • Escort tenants to appointments and provide transportation as needed.
  • Assist tenants in developing daily independent living skills, including personal hygiene, food management, and laundry.
  • Monitor common areas to ensure proper usage and conduct frequent building rounds to ensure tenant safety.
  • Collaborate with building staff and social service staff to coordinate tenant services and ensure tenant safety.
  • Attend GRCC trainings and staff meetings as required by both agency and funders.
  • Document contacts in tenant case records and maintain accurate records.
Requirements
  • High School Diploma or GED required; Associate's Degree preferred.
  • Experience in residential or shelter settings, preferably with homeless or mentally ill individuals.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Ability to maintain accurate records, prepare and submit required paperwork in a timely and accurate manner.
  • Computer literacy, with proficiency in Microsoft Office programs and ability to learn multiple databases.
Working Conditions

This position is classified as a union position under the Collective Bargaining Agreement between Goddard Riverside and the United Service Workers Union Local 74 Collective Bargaining Unit.

The work environment is indoor, with frequent sitting, walking, climbing, and lifting up to 30 pounds. The position requires the ability to work in a fast-paced environment and adapt to changing circumstances.



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