Patient Services Coordinator
2 weeks ago
We are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at PRISM Vision Group. As a key member of our clinical operations care team, you will be responsible for providing exceptional patient interactions and functions, including scheduling, logistics, and revenue cycle claim scrubbing.
Key Responsibilities- Provide timely and accurate patient scheduling and logistics, ensuring optimal patient experience and office efficiency.
- Execute daily workflows, including cancellation, missed visit, and tickler-recall deployment, to ensure seamless patient care.
- Verify insurance information, benefits, and referral requirements to ensure access based on third-party reimbursement criteria.
- Obtain and document pertinent insurance verification information, including CPT codes, service descriptions, and reason for visit, to avoid denials and ensure financial reimbursement.
- Provide patients with detailed benefit and authorization requirements, co-pay, deductible, and co-insurance self-pay responsibility, and explain charges, fees, and previous balances.
- Reconcile all collections and transactions at the end of each shift, including initial cash funds, and secure all day-end monies in designated locked boxes.
- Monitor and clear patient work queues daily to ensure data integrity, prompt billing, and minimal AR days.
- Enter charge codes and number of units accurately and within one business day of services being rendered.
- High School Graduate or General Education Degree (GED) experience in patient-facing healthcare or hospitality customer service.
- Working knowledge of medical symptoms, signs, and anatomical systems to identify and differentiate type and urgency of medical need.
- Excellent verbal and written communication skills in English, with bi-lingual skills a plus.
- Excellent critical thinking, analytical, troubleshooting, problem resolution, and customer service skills.
- Excellent mathematical and cash management skills.
- Ability to work effectively with physicians, co-workers, other departments, and patients of all ages and backgrounds.
- Ability to work as an integral team member under minimal supervision in a fast-paced, complex environment.
Our office environment is controlled, with possible exposure to staff or patients with communicable diseases and blood-borne pathogens.
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Patient Services Coordinator
2 weeks ago
Moorestown, United States PRISM Vision Group Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at PRISM Vision Group. As a key member of our clinical operations care team, you will be responsible for providing exceptional patient interactions and functions, including scheduling, logistics, and revenue cycle management.Key...
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Patient Services Coordinator
4 weeks ago
Moorestown, United States PRISM Vision Group Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at PRISM Vision Group. As a key member of our clinical operations care team, you will be responsible for providing exceptional patient experiences, ensuring seamless access to care, and maintaining accurate records.Key ResponsibilitiesProvide...
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Patient Service Coordinator
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