Customer Service Representative
21 hours ago
At Cambridge Senior Living, we're committed to providing exceptional care and services to our residents and patients. As a Concierge, you'll play a vital role in ensuring their comfort, satisfaction, and well-being.
Key Responsibilities:- Provide exceptional customer service to residents, visitors, and staff
- Assist with daily tasks and activities, such as meal service, transportation, and social events
- Maintain a clean and safe environment, adhering to health and safety protocols
- Collaborate with healthcare professionals to ensure seamless care delivery
- Communicate effectively with residents, families, and staff to address concerns and needs
- Previous experience in customer service or a related field
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Knowledge of customer service strategies and tactics
- Basic math skills and ability to handle cash and credit transactions
- A friendly and supportive work environment
- Tuition reimbursement and professional development opportunities
- Competitive pay and benefits package
- Opportunities for growth and advancement
We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional care and service, we encourage you to apply for this rewarding role.
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