Desktop Support Specialist

1 day ago


Santa Clara, California, United States Avance Consulting Full time
Job DescriptionAt Avance Consulting, we are seeking a skilled Desktop Support Engineer to join our team. The ideal candidate will have a strong background in desktop support and administration, with a minimum of 5 years of relevant experience.Key Responsibilities:
  • Active Directory management and maintenance
  • VPN connectivity and installation
  • Hardware setup, configuration, troubleshooting, and replacement
  • Deploying laptops with updated software
  • Standalone printer support and installation, network printer connectivity troubleshooting
  • Troubleshooting and performing break-fix issues
  • Office 365 basic troubleshooting
  • Proficiency in Zoom Video Conferencing, MS Teams, and WebEx Web Conferencing
Requirements:
  • Experience working with spreadsheets, Excel, documents, and presentations tools to create and maintain technical and functional documentation


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