Retail Sales Specialist

4 weeks ago


Rochester, New York, United States Asurion Full time

Retail Sales Specialist

Role Overview

As a Retail Sales Specialist at Asurion, you will be the face of our company, delivering exceptional customer experiences and providing technical expertise to troubleshoot and repair customer electronic devices. You will be responsible for enhancing customer experience with our 'serve, solve, and sell' method, helping bring the Asurion Connected Home product to all customers.

Key Responsibilities

  • Provide technical expertise and troubleshoot customer electronic devices
  • Deliver award-winning, personalized customer experiences
  • Upsell Asurion product and achieve sales goals
  • Contribute to market and store locations based on business needs
  • Efficiently multitask in a dynamic retail environment
  • Self-manage and set priorities

Requirements

  • 1+ years of customer service/retail sales experience
  • 6+ months of experience with product service support or electronics troubleshooting (preferred)
  • Basic knowledge of mobile devices and operating systems
  • Ability to work a flexible retail schedule
  • Demonstrated ability to multitask efficiently in a fast-paced environment

We Offer

  • Ongoing training to grow your skills and hands-on training
  • Unlimited monthly bonus potential for great sales
  • Competitive hourly pay and benefits
  • Career growth opportunities based on your interests


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