Parts Sales Specialist

3 weeks ago


Rochester, New York, United States SOUTHSIDE TRAILER SERVICE Full time
Job Summary

We are seeking a highly motivated and detail-oriented Parts Sales Associate to join our team at Southside Trailer Service. As a key member of our team, you will be responsible for coordinating parts for vehicle repair and service, maintaining accurate inventory records, and providing exceptional customer service.

Key Responsibilities
  • Work closely with service technicians and advisors to ensure timely and accurate parts delivery;
  • Maintain a clean and organized work area, including the counter, stockroom, and inventory records;
  • Process payments and manage cash handling responsibilities;
  • Utilize the parts catalog to locate and retrieve specific parts for customers;
  • Conduct weekly bin checks to ensure accurate stock levels and maintain a high level of customer satisfaction;
  • Communicate effectively with internal and external customers regarding parts status and availability;
  • Review body shop estimates to verify parts ordered and pricing accuracy;
  • Notify the parts manager of out-of-stock parts or shop materials requiring immediate attention;
  • Locate out-of-stock parts from external sources and submit emergency orders as needed.
Requirements
  • Valid driver's license and clean driving record;
  • Prompt and courteous demeanor;
  • Strong communication and interpersonal skills;
  • Positive and hardworking personality;
  • Eagerness to improve and adapt to a dynamic work environment;
  • Ability to read and interpret safety and maintenance documents.
About Us

Southside Trailer Service is an equal opportunity employer, locally owned and operated. We are a Father/Daughter Team with 50 years of experience in the industry, and we are committed to providing exceptional service to our customers.



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